Business Relationships Breaking Down? Get Everyone Back on the Same Page

Conversation Catalyst Coaching Programme for SME Leaders

Is Your SME Business Running You Instead of You Running It?

You know that feeling…

  • You lie awake worrying about what’s happening in your business
  • Your stomach churns every time certain employee members clash
  • That brilliant but difficult employee is affecting the whole team
  • You’re spending all day putting out fires instead of growing your business

The real cost to your business:

  • Your best people are becoming quiet and withdrawn 
  • You’re stuck playing referee instead of focusing on opportunities
  • Key projects are stalling because people aren’t working together

The personal toll you’re hiding:

  • You’ve started dreading walking into your own business
  • Your family says you bring work stress home every night
  • Your confidence as a business owner is at an all-time low

The uncomfortable truth:

  • Minor tensions are growing into major divides in your business
  • Your team isn’t performing the way you know they could
  • Every week, these problems continue, they get harder to fix 
  • You built this business to give you freedom – instead, it’s consuming you

How would your business be different if you could easily have tough conversations and your team performed at its best?

Imagine your business when...

✔️ You sleep through the night instead of worrying about work drama.

✔️ That knot in your stomach disappears because you know how to handle difficult situations.

✔️ Your brilliant but complex employees become your biggest assets (not your biggest headaches)

✔️ You’re finally growing your business instead of drowning in people problems.

Watch your confidence soar as…

✔️ You handle any workplace situation calmly, without anxiety attacks

✔️ Your team listens to and respects you (without you having to keep chivvying them along)

✔️ Those dreaded situations become opportunities to strengthen relationships

✔️ You stay calm and professional even when emotions run high

Get your life back when…

✔️ You stop taking work stress home to your family

✔️ Your evenings are yours again (no more rehearsing conversations in your head)

✔️ You feel like a proper business owner instead of an imposter

✔️ That Sunday night dread disappears completely

Feel the relief as…

✔️ Your business finally runs like clockwork instead of constant firefighting

✔️ Your team sorts out their problems instead of running to you

✔️ You’re back to loving the business you built (instead of wanting to sell up)

✔️ No more lying awake wondering if you’re cut out for running a business. 

.

Move from overwhelmed person to confident leader - without losing your humanity or burning out. Just a thriving business with a team that works together brilliantly.

Introducing

Conversations Catalyst Coaching Programme

From Lying Awake Worrying to Sleeping Soundly: Your Business Growing, You Leading Confidently

We work together for a minimum of 6 weeks. During this time, you’ll get 1:1 on-demand support combined with online training to help you create a flourishing, successful workplace and become a calm and confident communicator and leader.

3 Coaching sessions, 90 mins each, taking you through my Compass Conversations model

During these 1:1 calls, I take you through the practical methods for managing difficult conversations

Follow-up call

After you’ve completed the training, we meet to reinforce your new skills and ensure you're confidently applying them in real-life situations.

DISC behavioural assessment (discussed on the first session)

Uncover your unique communication style and learn how to lean into your strengths to connect with and influence each team member effectively,

In between sessions, I support you via WhatsApp, email, or a quick 15-minute call

Anytime you’re feeling stuck, you can contact me, and I’ll help you move forward. You'll have the peace of mind of knowing that support is just a message or call away, and you don’t have to deal with difficult situations alone.

Access to the Difficult Conversations online training for a year

Dive deeper into effective communication with a full year of access to my comprehensive online training. This gives you ample time to continually refine your skills and get more confident during your leadership development journey.

Why Me?

With over 33 years of real-life experience leading in businesses, I’ve seen and done it all. From boardrooms to office floors, I’ve helped managers in companies big and small navigate difficult conversations.  From 4 employees to 250. 

However, I’m not just a corporate robot. 

I’ve juggled full-time work with family life, sometimes flying solo. I bring a unique perspective.

This experience, combined with my Chartered Management Institute Level 7 Diploma in strategic leadership and management, means I’m not just talking theory – I’m giving you strategies that work in the real world.

My membership in the Chartered Management Institute isn’t just a fancy title—it’s my commitment to staying current with the latest management techniques. 

But here’s what sets me apart – I’ve developed a key model called Compass Conversations ®, an approach that will change how you handle any conversation, particularly ones that feel difficult and cause you stress.

I know what it’s like to feel overwhelmed, to cry in the office toilet (yes, I have been there). 

I remember being a new manager feeling like you are drowning with no one to turn to.

Over the years, I’ve researched, learned tools, and refined my methods to help my clients improve their emotional control when handling difficult conversations. 

That’s why I’m here.

 There’s no issue I haven’t faced or resolved. So, if it’s new to you, I’ve got a solution up my sleeve.

My goal?

To give you the tools to face those challenging conversations head-on.

No more shying away, no more anxiety, just clear and effective communication so you can become a confident leader.

What You Get From The "Conversations Catalyst Programme "

You’ll gain the unshakeable confidence to handle even your most dreaded conversations

You’ll finally get your brilliant but challenging employees working together seamlessly

You’ll banish those Sunday night dreads and create a thriving business where everyone (including you and your partners/directors) is pulling in the same direction—without the drama, stress, or sleepless nights.

You’ll feel confident and supported with an experienced leadership mentor in your corner, making sure you never feel stuck as you grow into the incredible leader you’re meant to be

Is this for you?

Are you ready to take your small business to the next level and become the leader your team deserves? 

This programme is for you if:

You have  a can-do action and are willing to try my suggestions

You are willing to open up, show your vulnerability and share in a confidential space

You are a business owner or leader with a team of five or more employees.

You avoid workplace difficult conversations and know you have performance, behaviour or sickness absence issues.

You know you need to resolve conflicts between managers/co-directors that are affecting the whole business 

You want to free up time currently spent dealing with employee drama to focus on business growth

You find yourself crying or angry when in a difficult conversation

You want to move past the constant power struggles with your co-director/partner that are draining your energy and holding the business back.

The Future of Your Business Depends on the Leader You Become

Why Now? 

Every day you wait to become a better leader, your team misses the opportunity to be awesome.

Those difficult conversations you’re avoiding?

They’re not going away – they’re just getting harder and more complex the longer you wait.

Don’t let this chance slip away!

Imagine what your business could do if you knew how to lead your team to greatness.

Think about all the great things you could get done, the goals you could achieve, and how much your company could grow if you started today.

But guess what?

Your competitors aren’t just sitting around.

They’re always looking for ways to be better leaders, excite their teams, and outperform you in the market. 

While you’re hesitating to have those crucial conversations, they’re developing the skills to tackle challenges head-on.

If you don’t do something now, you might fall behind and lose the trust and loyalty of your employees.

And let’s talk about your team for a second.

They need you to be the best leader you can be so they can succeed. 

Every day that you struggle with talking to them, bossing them around too much, or not knowing what to do is another day that they feel like you don’t support them, value them, or help them feel happy at work.

You can change that, but only if you act now.

 

The Conversations Catalyst Coaching sessions will help you uncover your inner leader and create the thriving, successful business you’ve always wanted.

And the best part?

You can start right now!

✔️ Imagine waking up tomorrow feeling confident, focused, and ready to take on the world.

✔️ Imagine walking into the office and seeing your team pumped up, engaged, and ready to tackle anything that comes their way.

It’s all possible, but you need to commit to taking action.

Don’t let doubt, procrastination, or fear hold you back any longer.

You deserve to be the leader you know you can be, and your team deserves a boss who can guide them to success.

 

Frequently Asked Questions

I've done DISC before - do I really need to do it again

Yes! We use DISC differently. Rather than just learning about styles, we’ll use your assessment to develop specific conversation strategies that work for you and your team. Previous clients say it’s like seeing DISC in a whole new light – one that actually helps them handle those tough conversations.

I'm sceptical about personality tests - will this really work for me?

I understand your scepticism. The DISC assessment isn’t about putting people in boxes – it’s a practical tool that shows you why your business partner or team member reacts the way they do during difficult conversations. My clients often say, “Now I understand why my co-director always pushes back on my ideas!” or “That’s why my conversations with my manager keep going wrong!” Once you understand these patterns, you can adjust your approach for better results. One client recently shared how she finally resolved a year-long conflict with her business partner after understanding their different communication styles.

What if I need help between coaching sessions?

You get WhatsApp and email support between sessions. Having a tricky conversation tomorrow? Need quick advice? I’m here to help. You’ll never have to face a difficult situation alone while working together.

How do I know I'll get value for money?

Think about how much time you spend on employee drama and difficult conversations gone wrong. Clients typically say they save hours each week once they know how to handle these situations properly. Plus, you’ll be able to focus on growing your business instead of constantly putting out fires.

I'm worried I won't be able to implement the strategies and techniques I learn in the coaching sessions.

I understand your concern. That’s why I’ve included a bonus 30-minute follow-up call after we’ve worked through all the training together. This call will allow you to discuss how you applied the strategies and techniques you learned, get feedback and guidance, and make any necessary adjustments to achieve the best possible outcomes from your conversations consistently.

What happens after the programme - am I on my own?

Absolutely not! You can access the online training for a full year after our coaching ends. Plus, you get a follow-up call to make sure everything’s working for you. I’m here to help you succeed, not just deliver training and disappear.

What if I encounter a challenging situation or have a question between my coaching sessions?

This scenario is why I’m offering you personalised support via WhatsApp, email, or a quick 15-minute call between your coaching sessions. Whether you need advice, guidance, or just a little encouragement, I’m here to support you and help you stay on track towards your leadership goals.

 

How will the Difficult Conversations online training complement the coaching sessions?

The Difficult Conversations online training complements and enhances the skills and knowledge you’ll gain during your coaching sessions. With a year of access to this comprehensive resource, you can explore advanced communication strategies, dive deeper into specific topics and scenarios, and reinforce your learning through practical exercises and real-world examples. This ongoing access to training will help you grow and develop as a leader long after your coaching sessions.

Can I get additional follow-up calls if I need more support after a challenging conversation?

Yes, of course! While the programme includes one 30-minute follow-up call, if you need additional support or guidance after a particularly challenging conversation, simply reach out. I’m happy to discuss options for additional follow-up calls or support to ensure you feel confident and equipped to handle any situation that arises.

My team seems impossible to manage - how will this help?

No team is truly unmanageable – but they can feel that way when you don’t have the right tools. I’ve helped business owners handle even the most challenging teams. You’ll learn exactly how to handle difficult behaviours and have those conversations you’ve been avoiding.

"I'm already stretched thin - how will I fit in coaching and online learning?

The programme is designed for busy business owners like you. The coaching sessions are focused and efficient. The online training comes in bite-sized pieces you can digest when it suits you. You’ll actually save time once you know how to handle difficult situations quickly and effectively.

What if it doesn't work for me?

I understand this is a significant investment for your business. Let’s start with a discovery call to make sure this is the right fit for you. I’ll be honest if the programme does not help your specific situation.

How quickly will I see changes?

You’ll get tools you can use immediately after our first session. Most clients say they feel more confident handling difficult situations straight away, and see positive changes in their team within weeks of starting the programme.

What if the training doesn't suit my business?

The programme is tailored to you and your specific challenges. In our first session, we’ll focus on your exact situations and team dynamics. Every business is different, and the strategies we develop will be specific to your needs.

Conversations Catalyst Coaching

A reminder of what you get:

 

Three Coaching Sessions (Value £750) plus a follow-up call showing you the skills and techniques to have difficult conversations with confidence across a minimum of six weeks

DiSC Assessment (value £250) provides communication insights for your team and helps you better understand yourself 

Difficult Conversations Online Training (Value £99) provides resources to refer to whenever you have a difficult conversation, embedding the learning so that it becomes second nature.

 

Support between Coaching Sessions (Value £250) allowing you to tap into the experience of your coach and allowing you to discuss different situations to feel more comfortable with them

 

An online community to tap into between calls and ongoing after the end of the sessions (Value £250), giving you access to your peers, building relationships so you are not alone, plus you are able to access my insights still

TOTAL VALUE: £1,599

Yours for £647

Are you ready to become the leader your business needs?

Book your discovery call now and let’s get those difficult conversations sorted once and for all to unlock your business potential