Could have done better!

I will always remember drafting a report for a Director. It was the first time I had written one and in those days there was no internet to research how to write a report! Would you believe it! Well, I really thought I had compiled a succinct and evidence-based report and felt really pleased with … Read more

Your Mood & How it Affects Others!

I can to this day recall a Manager who would come into work with a scowl and wouldn’t want to talk to anyone. You could have cut the air with a knife! All the employees on the floor would put their head down and the atmosphere would be strained. It really wasn’t a nice place … Read more