“Nicola, I need your help. We’ve just replaced our operations manager for the second time in eighteen months, and the team is still a nightmare.
I’ve managed teams for over 33 years. And I can tell you with complete certainty that most of the tension, miscommunication and conflict I’ve witnessed
Early in my management career, I had a brilliant team member. She noticed things nobody else did: a client’s change in tone during a meeting,
A few months ago, Jane came to see me. She was upset, frustrated, and honestly, a bit angry. Her manager had pulled her aside and
Your team has the answers. They know what’s slowing productivity down. They see the inefficiencies you don’t. But if you’re not creating space for creative
Hi, I’m Nicola from The People Mentor and welcome to another episode of my series. I was scrolling through a management forum last week when
You know that feeling when your phone buzzes and you see it’s that team member who always wants “just a quick chat”? And your first
When you want to stop negative self talk, you first need to recognise you’re doing it. You know what? Tom Hanks, Lady Gaga, Howard Schultz.
Hi, I’m Nicola from the People Mentor. Let’s talk about one of the most awkward situations you face as a senior manager when employees come