I want to share two numbers with you. Just sit with them for a moment before we go any further. The first: the UK care
Are you sitting comfortably? Welcome to the second in my series of podcasts that will help you to navigate those inevitable difficult events at work
If you’re wondering how to stop micromanaging your team, the fact that you’re asking the question is already a good sign. Most micromanagers don’t realise
I want to start with something that might feel a little uncomfortable. You might have read my previous blog, The Untapped Talent Hiding in Plain
I want to tell you about a manager I worked with. She had a team member who was brilliant at spotting patterns in data that
“Nicola, I need your help. We’ve just replaced our operations manager for the second time in eighteen months, and the team is still a nightmare.
I’ve managed teams for over 33 years. And I can tell you with complete certainty that most of the tension, miscommunication and conflict I’ve witnessed
Early in my management career, I had a brilliant team member. She noticed things nobody else did: a client’s change in tone during a meeting,
A few months ago, Jane came to see me. She was upset, frustrated, and honestly, a bit angry. Her manager had pulled her aside and