The People Mentor - Business and Management Consultancy

Nicola Richardson- The People Mentor

Lead with Confidence: Master Workplace Conversations

Struggling to Have Tough Conversations Without Stress or Second-Guessing Yourself?

Confident Leadership

Happy, productive teams.

Business success.

Are you tired of feeling powerless during challenging discussions in the workplace?

If you’ve ever walked away from a conversation wishing you’d said something differently or avoided it altogether, you’re not alone.

Difficult conversations at work aren’t just uncomfortable; they can feel overwhelming. 

Whether handling underperformance, managing difficult employees, addressing team conflicts, or delivering honest feedback without damaging relationships, these discussions can leave you feeling drained and uncertain.

But avoiding them only makes things worse. Issues grow, resentment builds, and confidence as a leader suffers.

I help SME leaders, micro-business owners, and professionals like you build unshakable confidence and master the skills needed to tackle workplace conflict, strengthen leadership communication, and handle tough conversations with clarity and authority so you can lead decisively and without unnecessary stress.

What if handling difficult conversations felt easier?

Visualise this:

It’s possible, and I can show you how.

Ways We Can Work Together:

Online Course

Mastering Emotional Conversations

Do you struggle to keep emotions in check during tough talks?

This self-paced course teaches you how to stay calm, communicate clearly, and feel in control, no matter how challenging the conversation.

No more freezing up, avoiding, or letting emotions take over.

Online Course

Making Difficult Conversations Easier

A step-by-step framework for confidently tackling workplace conversations, offering practical tools, real-life strategies, and a community for support.

This isn’t just about talking — it’s about leading and developing leadership communication skills.

Difficult Conversations Coaching

Conversations Catalyst Tiers

Get tailored 1:1 support to navigate difficult conversations, whether it’s handling underperformance, managing team dynamics, or addressing sensitive workplace issues.

No more overthinking, just a clear plan to take action

Bespoke Workshops

Difficult Conversations Training

Individually designed online and face-to-face workshops for Employers to help their employees develop skills in difficult conversations.

Price on request

 

What Clients Say:

"Without hesitation, I would recommend Nicola's services to anyone. She has been instrumental in creating a powerful team and an environment in which they enjoy coming to work each day."

“Having had the privilege of being mentored by Nicola, I can confidently say that her guidance has been instrumental in my professional growth and self-discovery. Nicola is a mentor who truly invests in people. She challenge, support, and empower with a rare blend of wisdom , authenticity and empathy. Through her mentorship, I have gained not just valuable insights but also a clearer vision of my own objectives. Nicola has been a catalyst in refining my approach to leadership, decision-making, and transformation. I am incredibly grateful for her guidance and belief in my potential.”

Meet Nicola, The People Mentor

I’ve been where you are. I know what it’s like to face a difficult conversation with a lump in your throat and no idea how to start.

But here’s what sets me apart: I’m not just teaching theory – I’ve lived it. With 33 years of leadership experience—managing teams from 4 to 250 people – I’ve handled the conversations that others avoid.

I’ve delivered tough feedback, rebuilt broken teams, and coached leaders through the most challenging discussions of their careers.

I created The People Mentor to help leaders like you confidently navigate these conversations.

My approach is practical, no-nonsense, and deeply rooted in emotional intelligence. You’ll get real-world strategies, not just theory, to walk into your next tough conversation feeling prepared and in control.

Photo of Nicola Richardson, Business & Management Consultant

Book a call to explore how I can help you with difficult conversations

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