Are you torn about investing in management training? On the one hand, you want skilful and productive people working in the business. But on the other, you ask what the ROI of management training actually is. Here are my thoughts. Common Objections to Management Training that I Hear When businesses are reluctant to invest in … Read more
Most of us have actively avoided a difficult conversation. Nobody relishes having that feeling of dread in the pit of their stomach or the worry that a conversation will become a full-blown confrontation. But let’s face it, avoiding difficult conversations forever is neither possible nor wise. The stress, strains, uncertainty, and developments of the last … Read more
Written by Nicola Richardson, Founder of The People Mentor. Most managers are promoted and left to work the people side out alone. After over 40 years working with managers, I help small employers and leaders handle difficult conversations, hold the standard, and stay calm while doing it. This article explores the boss-versus-friend relationship, what must … Read more
If you’re dealing with a coworker who undermines you, not sharing information, taking credit, making you look bad in front of others, this article is for you. It covers how to tell the difference between simple competitiveness and a genuine pattern worth addressing, and exactly how to approach the conversation. Key takeaways from The People … Read more
Hi, I’m Nicola from The People Mentor. Today, I’m going to look at different approaches to dealing with crucial and difficult conversations to get the best outcome. No manager ever relishes having a conversation where they have to let someone go, or tell them about a change they weren’t expecting. Sometimes it’s not actually delivering … Read more