The Care Leadership Trust Room For senior care leaders who want to trust what happens when they’re not there A confidential, senior-only membership for care owners, directors, operations leaders and regional managers who want stronger managers, earlier intervention and steadier services, without every difficult issue landing back with them. As a founding member, you’ll join … Read more
Written by Nicola Richardson, The People Mentor. After more than three decades leading teams, Nicola founded The People Mentor to help employers tackle the conversations most managers spend years trying to avoid. Her COMPASS Conversation Model provides leaders with a practical structure that works. This article looks at why underperformance takes such a toll on … Read more
Written by Nicola Richardson, Founder of The People Mentor.Nicola has spent over 40 years working with leaders and managers on the conversations that feel too hard to have, including this one. This article explores what feeling undermined at work looks like, why it happens, and what managers, employees and small business leaders can do to … Read more
Difficult conversations support for managers For founders and leaders who want high-performing, low-drama teams. Helping UK business owners close the gap when people issues keep landing back on them. When managers avoid difficult conversations, standards slip, tension builds and problems escalate. This page outlines the practical support available to help your managers handle difficult conversations … Read more
I want to share two numbers with you. Just sit with them for a moment before we go any further. The first: the UK care sector is facing one of the most serious staffing shortages it has ever seen. Vacancies remain stubbornly high, agency costs are eating into already tight margins, and good people are … Read more