Why You Hate Confrontation (And What to Do About It)

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article is for anyone who has typed “I hate confrontation” into a search bar late at night, wondering if something is wrong with them. It … Read more

What Does It Take to Be a Determined Leader?

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor supports small businesses, managers, and leaders in navigating challenging conversations, building accountability, and leading with confidence through practical, straightforward guidance. This article is for managers who want to build real determination in leadership, and for business owners who are trying to spot it, … Read more

How to Manage Underperformance Without Losing the Employee

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead calmly for business results that matter. This article is for managers dealing with an underperforming employee right now, and for the SME owners and HR leads trying to put the … Read more

How to Stay Calm When Feedback Becomes Emotional

Written by Nicola Richardson, Founder of The People Mentor. Nicola Richardson has over 40 years of experience in people management and leadership. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical insights, and confidence. This article explores how to stay calm when feedback becomes emotional … Read more

What Is a Boundary Hangover and How to Recover at Work?

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article explains what a boundary hangover is, why it happens at work, and what to do when the guilt, second-guessing, and exhaustion hit after you … Read more