Nicola Richardson is the founder of The People Mentor, where she helps managers and leaders get better at the conversations they’d rather avoid, and build the kind of accountability that actually sticks. This article looks at whether AI can replace a manager: what AI is genuinely good for, what it can’t do, and why accountability, … Read more
Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article is for anyone who has typed “I hate confrontation” into a search bar late at night, wondering if something is wrong with them. It … Read more
Written by Nicola Richardson, Founder of The People Mentor. The People Mentor supports small businesses, managers, and leaders in navigating challenging conversations, building accountability, and leading with confidence through practical, straightforward guidance. This article is for managers who want to build real determination in leadership, and for business owners who are trying to spot it, … Read more
This is the complete guide to difficult conversations in the workplace — how to prepare for them, how to start them, and what to do when they go wrong. Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with … Read more
The Care Leadership Trust Room For senior care leaders who want to trust what happens when they’re not there A confidential, senior-only membership for care owners, directors, operations leaders and regional managers who want stronger managers, earlier intervention and steadier services, without every difficult issue landing back with them. As a founding member, you’ll join … Read more