Your Business is Growing, But You Can't Step Away Without Everything Falling Apart (And Your Best People Are Starting to Notice)
You know that feeling…
- You lie awake rehearsing tomorrow’s difficult conversations at 3 AM
- Your weekends disappear fixing work that should’ve been right the first time
- Your heart sinks when another good employee hands in their notice
The real cost to your business:
- Your best performers are quietly planning their exit
- Growth opportunities slip away while you manage daily dramas
- Your clients are starting to notice the cracks in your service
The personal toll you’re hiding:
- Your health is suffering because there’s no time for self-care
- Your family barely sees you because you’re always fixing work issues
- Your confidence is crumbling with every management decision
The uncomfortable truth:
- Minor tensions have evolved into toxic workplace dynamics
- The business that was meant to give you freedom has become your prison
- You’re brilliant at what you do – but now you barely have time to do it
Transform from an overwhelmed business owner to a respected leader - without losing your mind or your weekends.
Discover the joy when...
✔️ You can take a proper holiday without everything falling apart
✔️ Your weekends become yours again, not catch-up time for workplace fires
✔️ Your partner stops hearing about work problems every night
Watch your confidence return as…
✔️ You delegate without that pit in your stomach about work coming back wrong
✔️ Your best performers stay and thrive, while those with toxic attitudes change or leave
✔️ Defensive reactions to feedback become productive conversations
Get your sanity back when…
✔️That dread of walking into your own business disappears completely
✔️ You feel like the capable leader you always knew you could be
✔️ Your team resolves conflicts without you playing constant referee
Feel the relief as…
✔️ Those 3 AM anxiety sessions about difficult conversations become a thing of the history
✔️ Those “pain in the arse” employees become your most vital team members
✔️ Your team comes to you with solutions instead of constant complaints
Create a thriving team who get things done right and a business that brings you pride instead of panic
Now is the perfect time to build a strong team, retain top talent and reclaim your time to focus on growing your business
Sign up now and get access. Payment is £17 per month (You can cancel anytime) or £170 for the annual payment
(Want more than one manager to join the academy get in touch to purchase a group membership)
"Nicola has an insightful understanding of how workplaces work. From engagement within functional teams and meetings, to how management styles affect individuals and beyond. I've learnt much from Nicola through a series of engagements, all of which were delivered in a fun but knowledgeable and friendly way. Highly recommended! "
Richard Hardesty
WSP Commission Manager
What’s Inside The Managers Academy
Get Your Life Back: 3 Months to a Self-Managing Team (With Support for the Long Haul) 🌟
Get the foundations quickly, then embed your learning with ongoing support.
Here’s how we’ll transform your team together:
Month 1 - Building Your Foundation
Stop feeling like you’re constantly putting out fires!
We’ll create:
- A clear vision that gets your whole team on the same page (no more confused looks when you explain what you want!)
- Crystal-clear roles and expectations so everyone knows exactly what “doing it right” looks like
- Communication strategies that work (no more endless meetings that go nowhere!)
- A workplace where your team WANTS to stay because they feel valued and trusted
You’ll finally breathe easier knowing your team understands where you’re heading and how to get there.
Month 2 - Making It Work
Stop doing everything yourself!
You’ll learn:
- How to delegate without feeling sick to your stomach about what might go wrong
- Training techniques that stick (so you’re not explaining the same thing 100 times)
- An induction process that gets new people up to speed fast
- Motivation strategies that work (without costing the business!)
Finally focus on growing your business because your team has the day-to-day handled!
Month 3: Leveling Up
No more avoiding difficult conversations or wondering if you’re doing it right!
We’ll cover:
- Performance reviews that actually improve performance (not just tick a box)
- Having those tough conversations without losing sleep over them
- Building on your team’s strengths (instead of constantly firefighting their weaknesses)
- Getting your team thinking strategically about sales and business growth
No longer feel like you’re “talking to a brick wall” or “managing children instead of professionals.”
By the end of our first 3 months together, you'll:
- Have a team you can trust to make decisions
- Stop losing your best people to the competition
- Feel confident in handling any people challenge that comes your way
When you join The Manager’s Academy, you get:
.A monthly membership that includes a robust training program with a monthly training session and surgery.
Monthly live “Ask Me Anything” sessions where you can get instant answers to your team headaches – whether it’s that defensive employee who “takes everything personally” or the team member who’s “poisoning the whole culture.” No need to figure it out alone or lose another night’s sleep over it.
Twelve weeks of bite-sized, easy-to-digest weekly training that fits around your busy schedule.
Just grab a coffee and learn precisely what you need when you need it through quick videos, done-for-you templates, and practical checklists.
Get 24/7 support from other managers who “get it” because sometimes you need to ask, “Am I being unreasonable?”
Share your frustrations with people who understand feeling ” stuck in the day-to-day drama instead of working on your bigger vision.”
In The Managers Academy, you'll develop essential leadership skills, increase team productivity, and build a positive business culture
What Makes The Manager's Academy Different?
I’m not here to teach you management theory from textbooks. After 30+ years of managing teams (and making every mistake in the book), I know exactly what keeps you awake at 3 AM.
You’re not dealing with neat case studies – you’re dealing with:
– That employee who bursts into tears every time you give feedback
– The office drama-maker who’s poisoning your whole culture
– The experienced person who says, “That’s not how we do things” to every suggestion
– The once-star performer who’s now dragging everyone down
– Those productivity-killing personality clashes you don’t know how to handle
You'll get real solutions that work in the real world:
🎯 Weekly Bite-Sized Training (£997 value)
Practical video lessons you can actually use tomorrow (not theory you’ll never remember)
🎯 Monthly Group Surgery Sessions (£597 value)
Real-time answers to your specific workplace headaches from someone who’s been there
🎯 Templates & Scripts Library (£500 value)
Word-for-word guides for everything from performance reviews to those conversations you’ve been avoiding
🎯 Private Community Access (£250 value)
Connect with other managers who totally get what you’re going through
🎯 BONUS: The Difficult Conversations Journal (£10 value)
Turn those stomach-churning confrontations into productive discussions
Total Value: £2,354
Your Investment: Just £17/month
Here’s the truth: Replacing just one good employee costs you 6-9 months of their salary. Not to mention the toll on your health, your family time, and your business growth.
Isn’t it time to stop Googling “how to handle difficult employees” at midnight and get real solutions that actually work
(Want more than one manager to join the academy get in touch to purchase a group membership)
Is This For You?
You’re Great at What You Do… But Nobody Taught You How to Manage People
➡️ The new manager thrown in at the deep end, wondering how to handle former peers
➡️ The experienced leader whose tried-and-tested methods aren’t working anymore
➡️ The business owner watching good people leave because of poor team dynamics
➡️ The manager stuck with that one toxic performer who’s driving everyone else away
➡️ The leader lying awake at 3 am, rehearsing tomorrow’s difficult conversation
(Get in touch, if looking for a group membership for all your managers whether paying monthly or annually)
Why Trust Me With Your Team?
From serving tea in my parents’ café to managing hundreds in the Civil Service, I’ve learned one truth that no business school teaches: it’s not the spreadsheets that keep you awake at night – it’s the people problems.
I’m Nicola (though most know me as The People Mentor), and I’ve dealt with every workplace drama you can imagine:
- The defensive employee who makes feedback feel like warfare
- The experienced employee who’s stuck in their ways
- Those personality clashes that poison your whole workplace
- The underperformer you’re terrified to confront
- The star player who’s becoming a toxic influence
But it took a heart attack in 2014 for me to realise the actual cost of avoiding difficult conversations and letting workplace issues fester. (Yes, really – stress nearly killed me. That’s how much I understand what you’re going through.)
Now?
I help small business owners like you stop hiding from those challenging conversations holding your business back.
You know the ones I mean:
- The performance issues you’ve been tiptoeing around
- The team conflicts keeping you up at night
- The behaviour problems you don’t know how to address
- The conversations you keep rehearsing but never having
I’ve sat where you’re sitting. I’ve made the mistakes, so you don’t have to. And I’ve developed practical, proven strategies that work in the real world (not just in management theory books).
Here’s what 40+ years in management has taught me: you can’t build a thriving business while avoiding difficult conversations. But with the right support and strategies, you can change those dreaded situations into opportunities for stronger teams and better results.
Want to stop losing sleep over people problems? Let's sort this together.
(Get in touch, if looking for a group membership for all your managers whether paying monthly or annually)
"I had the opportunity to participate in the" Managing a Virtual Team" session presented by Nicola.
Nicola provided us with an enriching online course during the Covid-19 pandemic,
In order to help people to adapt their new routine working from home, which right away was a very generous atitude of her.
The content of the webinar and the material she had shared with us was very usefull and her leading of the programme was striking.
Gabriela Cruz
Legal Coordinator
Frequently Asked Questions
I'm already drowning in work. How much time will this take?
I get it – you’re already working weekends, and adding more to your plate is impossible. That’s why the Academy is designed to fit into your busy life:
– Bite-sized videos for your morning coffee break
– Ready-to-use templates and scripts
– Flexible monthly live sessions with recordings available
– Learn at your own pace
You’re already spending hours firefighting team issues – invest that time in solving the root causes instead.
What if it doesn't work for my specific situation? My team is... different.
In 40+ years of management, I’ve heard “but my situation is unique” countless times.
I’ve been there, whether it’s managing difficult personalities, handling team conflicts, or dealing with resistance to change.
The Academy combines real-world experience with monthly surgery sessions where you can get specific advice for your situation. There are no generic solutions, just practical strategies that work.
I'm worried about the commitment. What if it's not right for me?
I understand that fear – we’ve all invested in things that didn’t deliver. That’s why we keep it simple:
– £17 monthly subscription, cancel anytime
– No long-term contracts
– Try it, apply it, and see the results for yourself
Can't I just find this information online for free?
With my Chartered Management Institute Level 7 Diploma and 40+ years of experience (from running a family tearoom at 17 to managing hundreds in the Civil Service), I’ve learned that real leadership can’t be Googled.
The Academy gives you:
– Battle-tested strategies that work
– Direct access to experienced guidance
– A supportive community
– Ready-to-use templates based on real situations
– Live support when you need it most
IWhat if my team resists change? I don't want to make things worse.
Your team already knows things aren’t working—your best performers are probably job hunting while difficult employees become more entrenched.
The Academy teaches you to:
– Implement changes without causing drama
– Get good performers on board
– Help resistant team members improve or self-select out
– Build trust while maintaining standards
I'm not sure I'm cut out for this management stuff. What if I'm the problem?"
That self-awareness shows your leadership potential! The Academy isn’t about turning you into a stereotypical “boss” – it’s about:
– Building on your natural strengths
– Developing your authentic leadership style
– Growing confidence through practical skills
– Learning strategies that work for YOUR personality
£17 per month seems cheap - what's the catch?
No catch – I’ve intentionally kept it affordable because I remember struggling to justify training costs while growing my business.
You get full access to:
– All training materials
– Monthly live sessions
– Templates and resources
– Community support
– Regular new content
