How to Manage Tenured Employees Without Assuming They’re Resistant

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article is for managers and business owners managing tenured employees, the long-serving team members who know the business inside out but seem to push back … Read more

How to Gain Respect as a Leader (and What to Do When It Is Missing)

Written by Nicola Richardson, Founder of The People Mentor. With over 40 years of working with managers and leaders, Nicola works with employers, managers and leaders who are serious about leading well. That means tackling difficult conversations head-on, holding people accountable without losing them, and building the kind of quiet confidence that does not waver … Read more

Why You Keep Avoiding Difficult Conversations (and How to Stop)

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article explains why you keep avoiding difficult conversations at work and how your mindset keeps you stuck. It covers what avoidance really costs, how your … Read more

Jumping to Conclusions at Work: How Assumptions Fuel Misunderstanding

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article looks at jumping to conclusions at work and how quiet assumptions fuel misunderstanding between managers and their teams. It covers why your mind fills … Read more

Managing Your Inner Critic: How Self-Talk Shapes the Way You Lead

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article is about managing your inner critic, the internal voice that comments on you and everyone around you. It covers how that self-talk quietly drives … Read more