9 Techniques to Manage Difficult People and Keep Your Cool for Success

When someone is causing conflict or other issues in the office, it can be hard to manage them while keeping your cool. If you’re struggling to manage a difficult person (and manage yourself while you deal with them), here are 9 techniques to help you manage difficult people. Determine What’s Behind the Behaviour Sometimes when … Read more

12 Tips to Create Psychological Safety in Virtual Teams for high performance

In order to foster a trusting environment for collaboration, it’s important for managers and leaders to create psychological safety in virtual teams. This means establishing an atmosphere where team members feel comfortable taking risks and sharing their ideas without fear of retribution. In this blog post, I will discuss twelve tips that can help you … Read more

How to Delegate Without Fear – 7 Easy Steps

If you had one wish as an employer, what would it be? To have one day, or even an hour, where you don’t have to tell your employees what to do or how to do it? Some days, you feel more like a babysitter than a boss. Meanwhile, your to-do list is growing and it’s … Read more

3 Steps to Improving Your Mindset as a Small Employer

Have recent times made you realise how resilient you are, or that your resilience is glaringly lacking? Life as an employer is never easy and it might feel like you’re never far away from a big change or the next crisis. But the good news is that if you’re not the most resilient person, you … Read more

How to Talk as a Leader So People Listen in Your Small Business

When you speak to your team, do you ever feel like you’re speaking into a void and nobody listens to you? It’s a really frustrating feeling. But you know the phrase, ‘it’s not you, it’s me’?. Maybe it is you. Maybe what you’re saying and how you’re saying it just isn’t effective. Here’s how to … Read more