What Does It Take to Be a Determined Leader?

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor supports small businesses, managers, and leaders in navigating challenging conversations, building accountability, and leading with confidence through practical, straightforward guidance. This article is for managers who want to build real determination in leadership, and for business owners who are trying to spot it, … Read more

How to Manage Underperformance Without Losing the Employee

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead calmly for business results that matter. This article is for managers dealing with an underperforming employee right now, and for the SME owners and HR leads trying to put the … Read more

What Is a Boundary Hangover and How to Recover at Work?

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article explains what a boundary hangover is, why it happens at work, and what to do when the guilt, second-guessing, and exhaustion hit after you … Read more

The Complete Guide to Difficult Conversations in the Workplace

This is the complete guide to difficult conversations in the workplace — how to prepare for them, how to start them, and what to do when they go wrong. Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with … Read more

How to Manage Someone Who Acts Superior at Work

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article explores what acting superior at work actually looks like, why managers avoid addressing it, and how to have a direct, professional conversation that changes … Read more