How to Document Workplace Bullying When Every Incident Looks Like Nothing

Written by Nicola Richardson, Founder of The People Mentor. Most people problems in an organisation are conversations that never happened. I help employers and their managers have them properly, and sooner. This article explains how to document workplace bullying as an employer when no single incident looks serious enough to act on, how to recognise … Read more

How to Influence Your Team When You’re Not the Boss

This episode comes from Nicola Richardson, who founded The People Mentor to help small employers, managers and leaders handle difficult conversations, strengthen accountability, and lead with calm, practical confidence. You’ve made the point in the meeting. Nobody reacts. Ten minutes later, someone else says almost exactly the same thing, and suddenly everyone’s nodding. In this … Read more

Why AI Will Never Replace a Good Coach or Manager

Nicola Richardson is the founder of The People Mentor, where she helps managers and leaders get better at the conversations they’d rather avoid, and build the kind of accountability that actually sticks. This article looks at whether AI can replace a manager: what AI is genuinely good for, what it can’t do, and why accountability, … Read more

What Does It Take to Be a Determined Leader?

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor supports small businesses, managers, and leaders in navigating challenging conversations, building accountability, and leading with confidence through practical, straightforward guidance. This article is for managers who want to build real determination in leadership, and for business owners who are trying to spot it, … Read more

How to Manage Underperformance Without Losing the Employee

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead calmly for business results that matter. This article is for managers dealing with an underperforming employee right now, and for the SME owners and HR leads trying to put the … Read more