Finally, Practical Support for Managers Who Never Got the Training They Deserve
Struggling to manage people in a busy office or local authority setting — with no guidance, no backup, and no idea where to start?
The Manager’s Academy gives you calm, confidence, and monthly coaching to help you lead well, even in the toughest environments.
Feel Like You’re Managing Alone? You’re Not.
You’re expected to handle difficult conversations, manage underperformers, and keep your team happy – all while juggling your own workload.
No one to turn to when things get tough
No time to figure it out by trial and error
And the worst part? You’re made to feel like you should already know what to do.
The truth is: it’s not your fault.
And you don’t have to keep muddling through alone.
Transform from an overwhelmed business owner to a respected leader - without losing your mind or your weekends.
In The Managers Academy, you'll develop essential leadership skills, increase team productivity, and build a positive business culture
What Makes The Manager's Academy Different?
I’m not here to teach you management theory from textbooks. After 30+ years of managing teams (and making every mistake in the book), I know exactly what keeps you awake in the early hours.
You’re not dealing with neat case studies – you’re dealing with:
– That employee who bursts into tears every time you give feedback
– The office drama-maker who’s poisoning your whole culture
– The experienced person who says, “That’s not how we do things” to every suggestion
– The once-star performer who’s now dragging everyone down
– Those productivity-killing personality clashes you don’t know how to handle
What we cover
Here’s just some of what we cover inside:
How to have difficult conversations without conflict
How to build trust (and respect) in your team
How to stay calm when pressure piles on
What to say when someone’s underperforming
How to lead when you still feel like one of the team
How to create a positive, healthy team culture
No fluff. No overwhelm. Just clear, supportive guidance that makes sense in your world.
What’s Inside The Manager’s Academy
A down-to-earth monthly coaching hub for managers in desk-based, and office environments – especially those who’ve never been given proper guidance.
Whether you’re new to management, struggling with confidence, or simply want a calmer way to lead, this is for you.
✅ Monthly practical workshops
✅ Bite-sized resources (no jargon)
✅ Ask-me-anything support
✅ Real-world advice that fits your environment
Built for people like you, not corporate executives.
When you join The Manager’s Academy, you get:
A membership that includes regular online training plus fortnightly drop-in support sessions
Two Live Sessions Each Month
1x Training Session – Practical skills you can apply immediately
1x Open Support Session – Bring your challenges, ask questions, and get support
(Live only – no replays, so you can speak freely and stay present)
Downloadable Toolkits & Templates
Get practical resources to support conversations, planning, and day-to-day leadership as needed.
Get what you need, when you need it
Get practical resources to support conversations, planning, and day-to-day leadership as needed. Get what you need, when you need it
Get practical resources to support conversations, planning, and day-to-day leadership as needed.
Get what you need, when you need it
A warm, welcoming space where no question is too small
Come as you are – whether you’re brand new or just feeling stuck
One Theme Per Month
We focus on a single, relevant challenge at a time – like managing performance, building confidence, leading change or reducing stress
No overwhelm. Just real support, step-by-step
Fortnightly Live Support Sessions
Fortnightly live “Ask Me Anything” sessions where you can get instant answers to your team headaches – whether it’s that defensive employee who “takes everything personally” or the team member who’s “poisoning the whole culture.” No need to figure it out alone or lose another night’s sleep over it.
Monthly Live Training Sessions
Monthly live training sessions packed with practical management strategies – from mastering difficult conversations to building your confidence as a leader. I’ll share tried-and-tested techniques from my years in management that you can put into action immediately. No theoretical fluff, just real solutions that work.
Bite Size Video Training
Easy-to-digest video training that fits around your busy schedule.
Just grab a coffee and learn precisely what you need when you need it through quick videos, done-for-you templates, and practical checklists.
Management Virtual Community
Get 24/7 support from other managers who “get it” because sometimes you need to ask, “Am I being unreasonable?”
Share your frustrations with people who understand feeling ” stuck in the day-to-day drama instead of working on your bigger vision.”
By the end of our first few months together, you'll:
- Have a team you can trust to make decisions
- Stop losing your best people to the competition
- Feel confident in handling any people challenge that comes your way
Who The Manager's Academy Is Really For
This Academy is for people like you – people who’ve been asked to lead, but never shown how.
You might be:
A team leader who was promoted because you’re good at your job – not because you had management training
A manager in a busy office, trying to support a team while juggling your own workload
Someone in HR or admin who’s been asked to “step up” into leadership, with little guidance
An experienced professional now managing people for the first time, and wondering if you’re doing it right
Feeling like you’re constantly putting out fires and second-guessing yourself
Or maybe you’re just trying your best every day, but it still feels like you’re missing something.
This space is especially for you if:
✅ You care about your team but feel unsure how to handle tricky situations
✅ You want to lead with kindness, but also clarity and confidence
✅ You’ve Googled “how to manage people” more times than you’d like to admit
✅ You’re tired of feeling like you have to pretend you’ve got it all figured out
You don’t need to be a natural leader.
You just need support.
You need space to learn, ask questions, and grow, without pressure or judgment.
That’s exactly what The Manager’s Academy was built for.
(Want more than one manager to join the academy get in touch to purchase a group membership)
What Members Say
Join Today – Simple, Transparent Pricing
Join today for just £37/month — or save with a £370/year plan. (Got more than one Manager you want to join the programme, then contact me for a group price)
✅ Live Fortnightly Sessions
✅ Coaching Support from Nicola
✅ Resource Library & Toolkits
✅ Private Community
✅ No contracts – cancel anytime
🔒 100% risk-free. Try it out and see if it’s right for you.
In The Managers Academy, you'll develop essential leadership skills, increase team productivity, and build a positive business culture
You'll get real solutions that work in the real world:
🎯 Training Videos to fit your needs (£997 value)
Practical video lessons you can actually use tomorrow (not theory you’ll never remember)
🎯 Fortnightly Drop-in Sessions (£797 value)
Real-time answers to your specific workplace headaches from someone who’s been there
🎯 Monthly Live Training (£597 value)
Master everything from handling difficult conversations to building your confidence as a leader
🎯 Templates & Scripts Library (£500 value)
Word-for-word guides for everything from performance reviews to those conversations you’ve been avoiding
🎯 Private Community Access (£250 value)
Connect with other managers who totally get what you’re going through
🎯 BONUS: The Difficult Conversations Journal (£10 value)
Turn those stomach-churning confrontations into productive discussions
🎯 BONUS: Conflict Resolution Digital Flashcards (£17 value)
Quick, practical reminders at your fingertips for handling workplace conflicts effectively
Total Value: £3,168
Your Investment: Just £37/month
Here’s the truth: Replacing just one good employee costs you 6-9 months of their salary. Not to mention the toll on your health, your family time, and your business growth.
Isn’t it time to stop Googling “how to handle difficult employees” at midnight and get real solutions that actually work
(Want more than one manager to join the academy get in touch to purchase a group membership)
Is This For You?
You’re Great at What You Do… But Nobody Taught You How to Manage People
➡️ The new manager thrown in at the deep end, wondering how to handle former peers
➡️ The experienced leader whose tried-and-tested methods aren’t working anymore
➡️ The business owner watching good people leave because of poor team dynamics
➡️ The manager stuck with that one toxic performer who’s driving everyone else away
➡️ The leader lying awake at 3 am, rehearsing tomorrow’s difficult conversation
(Get in touch, if looking for a group membership for all your managers whether paying monthly or annually)
Why Trust Me With Your Team?
From serving tea in my parents’ café to managing hundreds in the Civil Service, I’ve learned one truth that no business school teaches: it’s not the spreadsheets that keep you awake at night – it’s the people problems.
I’m Nicola (though most know me as The People Mentor), and I’ve dealt with every workplace drama you can imagine:
- The defensive employee who makes feedback feel like warfare
- The experienced employee who’s stuck in their ways
- Those personality clashes that poison your whole workplace
- The underperformer you’re terrified to confront
- The star player who’s becoming a toxic influence
But it took a heart attack in 2014 for me to realise the actual cost of avoiding difficult conversations and letting workplace issues fester. (Yes, really – stress nearly killed me. That’s how much I understand what you’re going through.)
Now?
I help small business owners like you stop hiding from those challenging conversations holding your business back.
You know the ones I mean:
- The performance issues you’ve been tiptoeing around
- The team conflicts keeping you up at night
- The behaviour problems you don’t know how to address
- The conversations you keep rehearsing but never having
I’ve sat where you’re sitting. I’ve made the mistakes, so you don’t have to. And I’ve developed practical, proven strategies that work in the real world (not just in management theory books).
Here’s what 40+ years in management has taught me: you can’t build a thriving business while avoiding difficult conversations. But with the right support and strategies, you can change those dreaded situations into opportunities for stronger teams and better results.
Want to stop losing sleep over people problems? Let's sort this together.
(Get in touch, if looking for a group membership for all your managers whether paying monthly or annually)
FAQS
I'm already drowning in work. How much time will this take?
I get it – you’re already working weekends, and adding more to your plate is impossible. That’s why the Academy is designed to fit into your busy life:
– Bite-sized videos for your morning coffee break
– Ready-to-use templates and scripts
– Flexible monthly live sessions with recordings available
– Learn at your own pace
You’re already spending hours firefighting team issues – invest that time in solving the root causes instead.
What if it doesn't work for my specific situation?
In 40+ years of management, I’ve heard “but my situation is unique” countless times.
I’ve been there, whether it’s managing difficult personalities, handling team conflicts, or dealing with resistance to change.
The Academy combines real-world experience with monthly surgery sessions where you can get specific advice for your situation. There are no generic solutions, just practical strategies that work.
I'm worried about the commitment. What if it's not right for me?
I understand that fear – we’ve all invested in things that didn’t deliver. That’s why we keep it simple:
– £17 monthly subscription, cancel anytime
– No long-term contracts
– Try it, apply it, and see the results for yourself
Can't I just find this information online for free?
With my Chartered Management Institute Level 7 Diploma and 40+ years of experience (from running a family tearoom at 17 to managing hundreds in the Civil Service), I’ve learned that real leadership can’t be Googled.
The Academy gives you:
– Battle-tested strategies that work
– Direct access to experienced guidance
– A supportive community
– Ready-to-use templates based on real situations
– Live support when you need it most
What if my team resists change? I don't want to make things worse.
Your team already knows things aren’t working—your best performers are probably job hunting while difficult employees become more entrenched.
The Academy teaches you to:
– Implement changes without causing drama
– Get good performers on board
– Help resistant team members improve or self-select out
– Build trust while maintaining standards
I'm not sure I'm cut out for this management stuff. What if I'm the problem?"
That self-awareness shows your leadership potential! The Academy isn’t about turning you into a stereotypical “boss” – it’s about:
– Building on your natural strengths
– Developing your authentic leadership style
– Growing confidence through practical skills
– Learning strategies that work for YOUR personality
£37 per month seems cheap - what's the catch?
No catch – I’ve intentionally kept it affordable because I remember struggling to justify training costs while growing my business.
You get full access to:
– All training materials
– Monthly live sessions
– Templates and resources
– Community support
– Regular new content