Conversation Handling Coaching Courses Birmingham
Nicola Richardson | Leadership Conversations & Coaching Specialist
Helping organisations grow stronger leaders who communicate clearly, handle conflict well, and inspire teams, month after month.
What if every leader in your Birmingham organisation could handle tough conversations with calm authority, turning them into moments that strengthen trust, drive clarity, and secure results?
Now imagine the opposite - the reality you might be facing right now.
You Can See It Happening:
Underperformance that no one addresses.
Tension between team members that drags on for months.
A high performer who walks because conflict was left unresolved.
It’s not that your managers don’t care — but without the skills, confidence, and support to handle these moments well, they avoid them.
And when leaders avoid the hard conversations, here’s what happens:
• Problems fester until they explode.
• Productivity drops and deadlines slip.
• Talent disengages or leaves entirely.
• Morale, trust, and results take a hit.
The truth?
It’s costing you money, time, and credibility as a Birmingham employer.
Forward-thinking decision makers invest in developing their leaders to handle these conversations with confidence. Those who don’t are left firefighting the same problems again and again.
You will develop more confidence and authority, and stop feeling anxious at the thought of having difficult conversations.
The Future You Could Have in Birmingham:
- Your senior leaders confidently address challenges before they escalate.
- Strategic conversations lead to buy-in and progress, not politics or stalemate.
- Departments collaborate instead of competing, creating a unified, high-performing culture.
- Leaders leave work clear-headed, not carrying stress into the evening.
- They manage their own emotions, and those of others, with composure.
- Conflict resolution becomes a strength at the leadership level, ensuring smoother, faster outcomes.
It’s possible, and I can show you how.
Conversation Handling Courses in Birmingham
Mastering Emotional Conversations — Online Course (£27)
A self-study online course to learn how managing your emotions in difficult conversations is important and will reduce your anxiety and stress.
Making Difficult Conversations Easier — Online Course (£99)
Self-study online course taking you through a journey to understand yourself better and the people you work with enabling better conversations, including exploring different types of conversation and how to handle them
Conversation Catalyst – Focused Mentoring Programme for Middle Leaders in Birmingham and other areas
A short-term, targeted programme to equip middle leaders with the skills, strategies, and confidence to address challenges, manage performance, and build stronger team relationships.
The Leadership Conversations Partnership – Long-Term Programme (12 Months)
A bespoke, year-long coaching and mentoring programme designed for organisations that want to consistently grow leaders who can tackle challenges, inspire teams, and sustain high performance month after month.
"Without hesitation, I would recommend Nicola's services to anyone. She has been instrumental in creating a powerful team and an environment in which they enjoy coming to work each day."
“Having had the privilege of being mentored by Nicola, I can confidently say that her guidance has been instrumental in my professional growth and self-discovery. Nicola is a mentor who truly invests in people. She challenge, support, and empower with a rare blend of wisdom , authenticity and empathy. Through her mentorship, I have gained not just valuable insights but also a clearer vision of my own objectives. Nicola has been a catalyst in refining my approach to leadership, decision-making, and transformation. I am incredibly grateful for her guidance and belief in my potential.”
The People Mentor combines over 30 years of leadership experience in small and large businesses with an empathetic and people-centred approach to get you results.
Contact Nicola today for the support, know-how, and tools you need to lead more confidently, build happy, productive teams, and achieve that all-important business success.
Book a call to explore how I can help you with difficult conversations
Courses in Birmingham
Conversation Handling Courses Birmingham
Birmingham, located in the West Midlands of England, is a bustling metropolis renowned for its industrial heritage, cultural vibrancy, and diverse population. As a major economic centre, Birmingham has played a significant role in shaping the nation’s history, particularly during the Industrial Revolution. Its iconic landmarks, such as the Bullring shopping centre and the Birmingham Museum & Art Gallery, stand as testaments to the city’s rich past and present.
Beyond its industrial roots, Birmingham is a cultural hub, offering a wide range of attractions, including world-class museums, theatres, and music venues. The city is also home to a thriving arts scene, with numerous galleries and studios showcasing the work of talented local and international artists. Birmingham’s multiculturalism is evident in its diverse cuisine, festivals, and communities, making it a vibrant and inclusive city.
As a major commercial and financial centre, Birmingham attracts professionals from various sectors, creating a competitive and fast-paced business environment. Effective communication skills are essential for success in this demanding context, particularly when handling difficult conversations at work. Whether dealing with performance issues, negotiating contracts, or managing stakeholder expectations, the ability to communicate effectively is crucial for maintaining positive relationships and achieving organisational goals.
To support professionals in Birmingham in developing their communication skills, we offer a range of tailored courses designed to equip individuals with the necessary tools for handling difficult workplace conversations. Our courses provide practical strategies, role-playing scenarios, and expert guidance to help participants build confidence and improve outcomes in challenging discussions. By investing in these skills, professionals can foster a more collaborative and productive work environment, driving both personal and organisational growth.
We invite you to explore our comprehensive range of courses tailored to meet the unique needs of Birmingham’s diverse workforce. Whether you are a manager looking to enhance your leadership skills or an employee seeking to improve your communication abilities, our courses offer valuable insights and practical techniques to navigate the complexities of workplace interactions. Visit our website to learn more about how our programmes can help you and your team achieve better communication and conflict resolution in the workplace. Take the first step towards improving your professional relationships and fostering a positive work culture by enrolling in our courses today.
