Conversation Handling Coaching Courses Peterborough
Are you looking to improve relationships with your colleagues, team members or employees?
Empowering you and your team to tackle those tough conversations head-on creates a positive work environment.
Are you tired of feeling powerless during challenging discussions in your workplace in Peterborough or elsewhere?
It’s time to take control and master the art of communication…..
- While some may think that empathy and compassion have no place in the professional world, I’m here to tell you that the opposite is true.
- With years of experience dealing with difficult people and behaviours, I know that people can be complex.
- With the right approach, you can become a skilled communicator who can articulate problems as they come up, and manage your emotions, all without causing conflict
You will develop more confidence and authority, and stop feeling anxious at the thought of having difficult conversations.
Conversation Handling Courses in Peterborough
Mastering Emotional Conversations Online Course
A self-study online course to learn how managing your emotions in difficult conversations is important and will reduce your anxiety and stress.
Inside this online course, you’ll discover:
- Understanding your emotions and how to manage them
- A look at emotional intelligence and its impact
- The basics of holding a difficult conversation
Making Difficult Conversations Easier Online Course
Self-study online course taking you through a journey to understand yourself better and the people you work with.
Inside this on-demand course, you’ll discover:
- Understanding yourself and your team to increase emotional intelligence
- Holding difficult conversations and winning
- Exploring different types of conversation and how to handle them
Difficult Conversations Coaching
Conversations Catalyst Tiers
We get together on Zoom where you:
- Learn how to properly plan and structure a conversation
- Live practice of the conversation (so you feel confident and prepared)
- Review and reflect on what happened in the conversation
Bespoke Workshops
Difficult Conversations Training
Individually designed online and face-to-face workshops for Employers to help their employees develop skills in difficult conversations.
Price on request
"Without hesitation, I would recommend Nicola's services to anyone. She has been instrumental in creating a powerful team and an environment in which they enjoy coming to work each day."
The People Mentor combines over 30 years of leadership experience in small and large businesses with an empathetic and people-centred approach to get you results.
Contact Nicola today for the support, know-how, and tools you need to lead more confidently, build happy, productive teams, and achieve that all-important business success.
Book a call to explore how I can help you with difficult conversations
Courses in Peterborough
Conversation Handling Courses Peterborough
Peterborough, situated in the heart of Cambridgeshire, is a city that seamlessly blends its historical roots with rapid development. Known for its iconic cathedral and strong links to manufacturing, logistics, and the public sector, Peterborough is home to a growing network of small businesses, local authorities, and ambitious professionals.
As the city continues to evolve, so do the expectations on those who lead and support teams. Whether you’re managing a busy department, running a small business, or working in local government, the ability to handle difficult conversations well has never been more essential. In a professional climate where communication challenges can quickly lead to tension or underperformance, clear and confident conversations are a must.
We offer communication training in Peterborough designed to give leaders and managers the tools they need to navigate tough workplace conversations — from performance issues to team conflict, emotionally charged discussions, and beyond. Whether you’re looking to improve your people management skills or learn how to address issues without drama or avoidance, our courses offer practical, down-to-earth support tailored to your role.
Our difficult conversations training in Peterborough includes:
- Handling conflict and resistance without escalating tension
- Building confidence to speak up clearly and respectfully
- Role-play scenarios to prepare for real workplace challenges
- Tools and scripts for managing tricky conversations with team members, peers, or senior leaders
- Insights into emotional regulation, communication styles, and creating psychologically safe spaces at work
We work with professionals across Peterborough – from SMEs and charities to public sector organisations and independent consultants – to help them become more confident and impactful communicators. Whether you’re struggling with team dynamics, facing repeated misunderstandings, or simply want to lead with more clarity, our training can help.
If you’re looking for a team communication course in Peterborough, or support with resolving workplace conflict, you’re in the right place. We bring a wealth of experience in leadership development, emotional intelligence, and workplace culture — and we understand the pressures that come with leading in a fast-moving, people-focused environment.
Our Peterborough Courses Cover:
- Difficult conversations at work
- Conflict resolution and communication skills
- People management and team leadership
- Assertiveness and boundary-setting at work
- Managing challenging behaviours calmly and confidently
Suitable for:
- Team leaders, line managers, and senior staff in Peterborough
- Small business owners and consultants with growing teams
- HR professionals and learning and development leads
- Local authority managers and charity leaders
Ready to feel more equipped, less reactive, and able to lead conversations with purpose, not pressure?
To explore the courses available in Peterborough, get in touch to chat about what support would be the best fit for you or your team.
