Your Key to Building a Great Team (and Finally Understanding Why Your People Can Drive You Mad) I’ve managed teams for over 33 years. And I can tell you with complete certainty that most of the tension, miscommunication and conflict I’ve witnessed Read More » February 21, 2026 No Comments
How to Get the Best From Your Highly Sensitive Team Members Early in my management career, I had a brilliant team member. She noticed things nobody else did: a client’s change in tone during a meeting, Read More » February 19, 2026 No Comments
How to Manage Your Emotions at Work Without Losing Your Cool A few months ago, Jane came to see me. She was upset, frustrated, and honestly, a bit angry. Her manager had pulled her aside and Read More » February 14, 2026 No Comments