Conversation Handling Coaching Courses Leeds
Nicola Richardson | Leadership Conversations & Coaching Specialist
Helping organisations grow stronger leaders who communicate clearly, handle conflict well, and inspire teams, month after month.
What if every leader in your organisation could handle tough conversations with calm authority, turning them into moments that strengthen trust, drive clarity, and secure results?
Now imagine the opposite - the reality you might be facing right now.
You Can See It Happening:
Underperformance that no one addresses.
Tension between team members that drags on for months.
A high performer who walks because conflict was left unresolved.
It’s not that your managers don’t care, but without the skills, confidence, and support to handle these moments well, they avoid them.
And when leaders avoid the hard conversations, here’s what happens:
• Problems fester until they explode.
• Productivity drops and deadlines slip.
• Talent disengages or leaves entirely.
• Morale, trust, and results take a hit.
The truth?
It’s costing you money, time, and credibility as an employer.
Forward-thinking decision makers invest in developing their leaders to handle these conversations with confidence. Those who don’t are left firefighting the same problems again and again.
The Future You Could Have:
- Your senior leaders confidently address challenges before they escalate.
- Strategic conversations lead to buy-in and progress, not politics or stalemate.
- Departments collaborate instead of competing, creating a unified, high-performing culture.
- Leaders leave work clear-headed, not carrying stress into the evening.
- They manage their own emotions, and those of others, with composure.
Conversation Handling Courses in Leeds
Mastering Emotional Conversations — Online Course (£27)
A self-paced course to stay calm, communicate clearly, and feel in control during any discussion
Making Difficult Conversations Easier — Online Course (£99)
A step-by-step framework to lead and communicate with confidence in any workplace conversation
Conversation Catalyst – Focused Mentoring Programme for Middle Leaders
A short-term, targeted programme to equip middle leaders with the skills, strategies, and confidence to address challenges, manage performance, and build stronger team relationships.
The Leadership Conversations Partnership – Long-Term Programme (12 Months)
A bespoke, year-long coaching and mentoring programme designed for organisations that want to consistently grow leaders who can tackle challenges, inspire teams, and sustain high performance month after month.
“Having had the privilege of being mentored by Nicola, I can confidently say that her guidance has been instrumental in my professional growth and self-discovery. Nicola is a mentor who truly invests in people. She challenge, support, and empower with a rare blend of wisdom , authenticity and empathy. Through her mentorship, I have gained not just valuable insights but also a clearer vision of my own objectives. Nicola has been a catalyst in refining my approach to leadership, decision-making, and transformation. I am incredibly grateful for her guidance and belief in my potential.”
"Without hesitation, I would recommend Nicola's services to anyone. She has been instrumental in creating a powerful team and an environment in which they enjoy coming to work each day."
The People Mentor combines over 30 years of leadership experience in small and large businesses with an empathetic and people-centred approach to get you results.
Contact Nicola today for the support, know-how, and tools you need to lead more confidently, build happy, productive teams, and achieve that all-important business success.
Book a call to explore how I can help you with difficult conversations
Courses in Leeds
Conversation Handling Courses Leeds
Leeds is one of the UK’s most vibrant and fast-growing cities, a powerhouse in finance, legal services, tech,nology healthcare, education, and the public sector. With its rich industrial heritage and a thriving modern economy, Leeds attracts professionals from across Yorkshire and beyond, all navigating the pressures of leadership, people management, and communication in demanding environments.
Whether you’re heading up a team in a high-pressure corporate setting, managing service delivery in healthcare or education, or running a growing small business, one thing is consistent: difficult conversations at work are unavoidable, and how you handle them shapes everything from performance to team morale.
That’s where our conversation handling courses in Leeds come in.
We provide practical, no-nonsense training for managers, team leaders, and business owners in Leeds who want to lead with more clarity, confidence, and calm. Our workplace communication courses are designed to support real-life challenges — from underperformance and disengagement to passive-aggressive behaviours, resistance to change, and misaligned expectations.
These aren’t generic leadership workshops. They’re built around the messy, human side of leadership, where people don’t always say what they mean, and conversations carry emotional weight.
Our communication skills training in Leeds includes:
- Step-by-step tools to manage tricky conversations professionally and compassionately
- Techniques to regulate your own emotions and avoid escalation
- Scripts and conversation openers to break the ice and guide the tone
- Strategies for handling defensiveness, denial, or blame
- Communication insights tailored to Leeds-based sectors like healthcare, finance, and public services
We work with professionals across Leeds — including senior managers, team leads, HR professionals, and self-employed consultants — who want to enhance their approach to managing conflict and challenges in their day-to-day working relationships.
Whether you’re looking for conflict resolution training in Leeds, a team communication workshop, or simply need practical help addressing emotionally charged situations, our courses will provide you with the structure and language to do it effectively.
Our Leeds Courses Support You With:
- Difficult workplace conversations and feedback
- Assertiveness without aggression
- Conflict resolution across teams or departments
- Emotionally intelligent leadership communication
- Leading with confidence in high-pressure settings
Designed for:
- Leeds-based professionals working in leadership, operations, or HR
- Managers in local government, education, healthcare, and finance
- Small business owners and consultants leading growing teams
- Team leaders and supervisors wanting to reduce stress and improve performance
Whether you’re managing a busy caseload, handling cross-functional teams, or just feeling stretched thin by people issues, our Leeds training options will meet you where you are — and help you move forward.
Explore our full range of conversation training courses for Leeds professionals and take the first step towards clearer, calmer, more productive conversations.
Book in or get in touch to find the right fit for your team.
