Inspiring Confidence – Why Being Assertive is the Key to Effective Leadership

There’s a long-standing misconception about assertiveness, and it’s that being assertive means you have to be bossy or aggressive. On the contrary, true assertiveness is about being able to communicate in a positive and constructive way while respecting others and being respected yourself. Assertiveness is a valuable attribute. It will help you get ahead in … Read more

How Understanding Transactional Analysis Can Help Office-Based Leaders Be Successful

Have you ever had an interaction with one of your employees where it’s felt like they were a naughty child and you were the frustrated parent? It’s a frustrating but all too common pattern that workplace interactions fall in to. But why do the dynamics end up like this and how can you improve communication … Read more

How to Use Continuous Improvement tools in Your Office-Based Business Successfully

What is Continuous Improvement? Per the Chartered Management Institute, they define continuous Improvement as The seeking of small improvements in processes, and products, with the aim of increasing quality, and reducing waste. Continuous improvement is one of the tools which underpin the philosophies of total quality management, and lean production. Through constant study, and revision … Read more

Leading in Uncertainty-Managing in a VUCA World in Your SME

Hello, I’m Nicola from The People Mentor, and in today’s podcast, I want to talk about leading in uncertainty, and in particular, VUCA, which you may or may not have heard of.   VUCA is an acronym that was first used by the US military to describe or strategise around ambiguous and ever-changing situations, and then it … Read more

How to Have Strengths-Based Conversations in Your SME Business

Imagine the scene. You’re sitting with an employee and you’re about to give them a performance review. What do you focus on? Do you mainly focus on where they’re performing well or is your focus on how they can do better?   Many managers focus on fixing problems rather than helping employees find ways to do … Read more