What Can Management Training Do? The ROI Of Management Training

Are you torn about investing in management training? On the one hand, you want skilful and productive people working in the business. But on the other, you ask what the ROI of management training actually is. Here are my thoughts. Common Objections to Management Training that I Hear When businesses are reluctant to invest in … Read more

Why Avoiding Difficult Conversations Is So Damaging To Your Team 

Avoiding conversations blog

Most of us have actively avoided a difficult conversation. Nobody relishes having that feeling of dread in the pit of their stomach or the worry that a conversation will become a full-blown confrontation. But let’s face it, avoiding difficult conversations forever is neither possible nor wise. The stress, strains, uncertainty, and developments of the last … Read more

Difficult Conversations – Navigating the Boss Versus Friend Relationship

Hi, I’m Nicola from The People Mentor. Welcome to my podcast series on difficult conversations. In it, I’m answering some questions that I’ve been asked and hopefully sharing some wisdom from my 30 years of leading teams. Today’s podcast explores what to do when you get promoted and you’re in a position where you have … Read more

Difficult Conversations – What To Do When a Co-Worker Undermines You

Hi, I’m Nicola from The People Mentor.   In today’s podcast, I’m going to answer a question that someone has asked me about difficult conversations. This question is about how to deal with a co-worker who undermines you.   Hopefully, I’ll shed some light on some of the issues you’ve come across and you’ll take away something … Read more

Crucial conversations versus radical candour – which one is best?

Hi, I’m Nicola from The People Mentor. Today, I’m going to look at different approaches to dealing with crucial and difficult conversations to get the best outcome. No manager ever relishes having a conversation where they have to let someone go, or tell them about a change they weren’t expecting. Sometimes it’s not actually delivering … Read more