Why Better Communication is the Key to Having Difficult Conversations

When you are having difficult conversations, how you communicate can make or break your chances of a successful outcome. Not every difficult conversation will go well, but there are some tips you can follow to improve the chances of having a successful outcome. Here’s why better communication is the key to having difficult conversations.  Hello, … Read more

Do You Really Know What’s Going Around You? A Manager’s Guide to Being More Observant and Effective

Hi, I’m Nicola from The People Mentor, and today I want to talk about why being observant is one of the most important skills that a manager can have. Are you aware of what’s going on around you in your business, or do you just push on with the next task, next meeting, email, or … Read more