Teams are usually made up of very different people, with different personalities, preferences, and ways of doing things. Put all of these people together in one place, day in, day out, and conflict is inevitable. Your job as a business owner is to know how to deal with conflict when it arises, and to deal … Read more
Managers; are you task or people-oriented? Don’t worry, there’s no right or wrong answer. In the workplace, managers who focus on people help build good relationships and those who focus on tasks are the people who get things done. But if you want to build a high performing team, you need to balance tasks and … Read more
Even the most experienced managers come across situations and issues they haven’t dealt with before, so spare a thought for the accidental manager who is thrown in at the deep end to manage a dysfunctional team. They might be a highly-skilled employee, but leading and managing people is a completely different beast. Being a good … Read more
Some amount of conflict in the workplace is inevitable, but when conflict is allowed to linger and it escalates, this is when it becomes the business owner’s problem. Supportive and collaborative workplaces where working relationships are good, improve performance and productivity, but where conflict and dysfunction have become the norm in a team, the business … Read more
Hello, I’m Nicola from The People Mentor and welcome to my Leadership podcasts. In this series of podcasts, I want to share with you some of the wisdom I’ve gained in over 30 years of managing and leading teams. One of the many things I’ve learned during that time is that the most successful businesses … Read more