Most of us have experienced the irritation of being talked down to, whether it’s by a manager or a colleague who believes they know it all and has to learn how to keep their ego in check. It’s so tempting to bite back because it makes you patronised and belittled, and the fact is, sometimes … Read more
Does being more assertive make you a more effective leader? In tough times, employees value leaders who will tell it like it is and get the job done, but an important thing to note is that assertiveness is not the same as aggression. You can be assertive without being obnoxious; taking a balanced approach always … Read more
Are you sitting comfortably? Welcome to my series of podcasts that will help you to navigate those inevitable difficult events at work that are part of being a manager. Today I want to talk about how to remove and overcome fear in the workplace. Fear is destructive in the workplace. It can affect individuals, teams, … Read more
Are you sitting comfortably? Welcome to my series of podcasts that will help you to navigate those inevitable difficult events at work that are part of being a manager. Today I want to talk about how to influence people at work. If you want to be an effective leader or manager, you need to be … Read more
As the business owner, you’ll be used to team issues crossing your desk. From poor performance to attendance issues and disciplinary problems, you’ve probably seen them all. But do you sometimes wish that managers could take the lead a bit more when it comes to dealing with problem teams so that you don’t have to … Read more
How to address a drop in productivity
Supporting a team member with cancer
How to Have Honest or Awkward Conversations With Confidence with Your Employees
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