How to bring Calm to Chaos in Uncertain Times  

Hi, I’m Nicola from The People Mentor.   In this podcast, I want to talk about how to maintain calm, morale, and confidence amid chaos and uncertainty.  Most leaders are no strangers to chaos and uncertainty, though, in the last year or so, we’ve faced uncertainty on a scale never seen before. Alongside our usual stresses … Read more

Dealing with People Who Act Superior to You

Hosted by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. Nicola draws on 40 plus years of experience working with managers and leaders to explain the psychology behind superior behaviour at work, and the practical steps … Read more

Difficult Conversations – Navigating the Boss Versus Friend Relationship

Hi, I’m Nicola from The People Mentor. Welcome to my podcast series on difficult conversations. In it, I’m answering some questions that I’ve been asked and hopefully sharing some wisdom from my 30 years of leading teams. Today’s podcast explores what to do when you get promoted and you’re in a position where you have … Read more

Difficult Conversations – What To Do When a Co-Worker Undermines You

Hi, I’m Nicola from The People Mentor.   In today’s podcast, I’m going to answer a question that someone has asked me about difficult conversations. This question is about how to deal with a co-worker who undermines you.   Hopefully, I’ll shed some light on some of the issues you’ve come across and you’ll take away something … Read more

Crucial conversations versus radical candour – which one is best?

Hi, I’m Nicola from The People Mentor. Today, I’m going to look at different approaches to dealing with crucial and difficult conversations to get the best outcome. No manager ever relishes having a conversation where they have to let someone go, or tell them about a change they weren’t expecting. Sometimes it’s not actually delivering … Read more