I want to tell you about a manager I worked with. She had a team member who was brilliant at spotting patterns in data that nobody else could. He delivered work with a level of accuracy that frankly put everyone else to shame. But in team meetings, he rarely made eye contact. He answered questions … Read more
“Nicola, I need your help. We’ve just replaced our operations manager for the second time in eighteen months, and the team is still a nightmare. The new manager seemed perfect on paper, but three months in and we’re right back where we started. What are we doing wrong?” I could hear the exhaustion in her … Read more
Early in my management career, I had a brilliant team member. She noticed things nobody else did: a client’s change in tone during a meeting, a subtle shift in team dynamics, a risk buried in a project plan that everyone else had walked straight past. But when we moved to an open-plan office, something changed. … Read more
Fix the Conversations That Are Costing You Growth. Your team needs clarity. You need to stop firefighting. Give your managers the skills to handle conversations – before they cost you more growth. Join the Programme – £295 ➡️ Instant access. Live Zoom support. Founder-focused implementation. Trusted by founders and managers across the UK – from … Read more
Hi, I’m Nicola from The People Mentor and welcome to another episode of my series. I was scrolling through a management forum last week when I came across something that made me stop in my tracks. A leader asked for advice on bringing just one person from their remote team back into the office. Everyone … Read more