How to Address Employee Complaints About Management to Elevate Team Happiness

Hi, I’m Nicola from the People Mentor. Let’s talk about one of the most awkward situations you face as a senior manager when employees come to you complaining about their boss. I know this one inside and out because I’ve been on both sides of it. I’ve had people come crying to me about their … Read more

Difficult Conversations Training Boston, Lincolnshire | The People Mentor

Difficult Conversations Training for Leaders in Boston, Lincolnshire Nicola Richardson | Leadership Conversations & Coaching Specialist I’m based just outside Boston, in Butterwick, so when I talk about the pressure Lincolnshire businesses are under, I’m not reading it off a slide. I see it locally. Most managers around here were never taught how to handle … Read more

Managing a Sulker in the Workplace Without Losing Your Patience

Did you know that according to Gallup’s State of the Global Workplace report, one disengaged employee can reduce team productivity by up to 40%? And sometimes, that disengagement shows up as something we might not even recognise as a problem at first Have you ever walked into work, said “Morning,” and been met with silence? … Read more

How to Stop Your Inner Critic From Hijacking Your Difficult Conversations

Hi, I’m Nicola from The People Mentor. I’m here to help you lead your team with clarity, confidence, and care—even when things feel properly messy. And today, I want to talk about something that most leaders don’t even realise they’re doing… Letting their inner critic completely hijack their energy and sabotage their conversations before they’ve … Read more