Most of us have actively avoided a difficult conversation. Nobody relishes having that feeling of dread in the pit of their stomach or the worry that a conversation will become a full-blown confrontation. But let’s face it, avoiding difficult conversations forever is neither possible nor wise. The stress, strains, uncertainty, and developments of the last … Read more
Conflict management is important in many areas of life. From personal relationships to workplace relationships, conflict inevitably arises from time to time. But how do you manage conflict when you hate confrontation? Why Confrontation Fills Us With Dread For many of us, the thought of confronting someone else fills us with dread. So we put … Read more
No matter how long you’ve been a manager, you’ll always be thrown a curveball. Often it comes in the form of difficult conversations. Even if you’ve had 100s of them (I know I have), you can still get stuck. There’s always more to learn. Here are 10 things you probably don’t know about difficult conversations. … Read more
I had an early introduction to the business world. As a child, I was pretty much raised in the tearoom and cake shop that my parents took over when my dad left the RAF. From a very young age, I worked in the business as a waitress. When I was 17, my dad had to … Read more
If you’re reading this blog, you’ve got a manager you need to manage. Maybe their management style is having a negative impact on your working relationship. Are they a dinosaur, a dictator, or a dyed in the wool micromanager? Whatever the issue, managing upwards is a skill worth learning. Are You Managing Upwards? Do you … Read more
