Everything You Need to Know About Making Difficult Conversations Easier

This article covers everything inside Making Difficult Conversations Easier — the difficult conversations training programme for UK managers who are ready to handle the conversations they have been putting off., including who it is for, what the training involves, how the surgery sessions work, what frameworks you will learn, and what changes after you complete … Read more

How to Manage Someone Who Acts Superior at Work

Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article explores what acting superior at work actually looks like, why managers avoid addressing it, and how to have a direct, professional conversation that changes … Read more

Why Managing an Underperformer is Exhausting (and What Helps)

Written by Nicola Richardson, The People Mentor. After more than three decades leading teams, Nicola founded The People Mentor to help employers tackle the conversations most managers spend years trying to avoid. Her COMPASS Conversation Model provides leaders with a practical structure that works. This article looks at why underperformance takes such a toll on … Read more

Is Your Workplace Culture Actually Welcoming Neurodiverse People?

I want to start with something that might feel a little uncomfortable. You might have read my previous blog, The Untapped Talent Hiding in Plain Sight, and come away thinking, “Right, I understand neurodiversity better now. I know about masking. I know I need to be more curious about the person in front of me.” … Read more

Handling the Tough Return to the Workplace Conversation

Hi, I’m Nicola from The People Mentor and welcome to another episode of my series. I was scrolling through a management forum last week when I came across something that made me stop in my tracks. A leader asked for advice on bringing just one person from their remote team back into the office. Everyone … Read more