Difficult Conversations – Understand the Different Types and How to Make Them Easier

understanding conversations to make easier

What is the top HR most expensive mistake? Per People Management, it is avoiding those difficult conversations. The CMI (Thursday 02 July 2020) cite the trickiest conversations as: 1. Pay packets – 33% 2. Inappropriate behaviour in the workplace – 31% 3. Feedback on poor performance – 30% 4. Promotions – 23% 5. Sex – … Read more

Managing Boundaries and Expectations With Your Team

As a manager, getting your team to work together like a well-oiled machine is one of your most important (and toughest) jobs. You might have a team made up of brilliant individuals with unique strengths but it’s up to you to get everyone pulling in the same direction. How can you achieve this? I think … Read more

Top Tips to make Operational Leadership Easier and More Powerful

There you are, you’ve decided now is the time to change roles and you are excited but at the same time nervous as hell. You’ve taken on the role of the Operational Lead.  How are you going to make the right impression but at the same time make the changes needed? Let’s start with what … Read more

Manage and Motivate Your Team Through Uncertainty and Change

The past year has given managers a crash course in leading through uncertainty and change, and because the challenges are far from over, this means that you will have to step up to support and motivate your team like never before. Think of yourself as the coach that has to rally the team at half-time … Read more

Leadership Skills – How to Persuade and Influence People

As a leader, how do you get everyone pulling in the same direction? How do you motivate your team and inspire them to work hard and achieve great things? Some managers use coercion or control to get things done, and while this might get your team to do what you want, they won’t be doing … Read more