Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. This article explores what acting superior at work actually looks like, why managers avoid addressing it, and how to have a direct, professional conversation that changes … Read more
Written by Nicola Richardson, The People Mentor. After more than three decades leading teams, Nicola founded The People Mentor to help employers tackle the conversations most managers spend years trying to avoid. Her COMPASS Conversation Model provides leaders with a practical structure that works. This article looks at why underperformance takes such a toll on … Read more
Written by Nicola Richardson, Founder of The People Mentor.Nicola has spent over 40 years working with leaders and managers on the conversations that feel too hard to have, including this one. This article explores what feeling undermined at work looks like, why it happens, and what managers, employees and small business leaders can do to … Read more
Written by Nicola Richardson, Founder of The People Mentor. The People Mentor helps small employers, managers and leaders handle difficult conversations, strengthen accountability and lead with calm, practical confidence. I want to tell you about a registered manager I worked with a while back. She was brilliant. Genuinely brilliant. Her residents loved her. Her staff … Read more
I want to share two numbers with you. Just sit with them for a moment before we go any further. The first: the UK care sector is facing one of the most serious staffing shortages it has ever seen. Vacancies remain stubbornly high, agency costs are eating into already tight margins, and good people are … Read more