How Understanding Transactional Analysis Can Help Office-Based Leaders Be Successful

Have you ever had an interaction with one of your employees where it’s felt like they were a naughty child and you were the frustrated parent? It’s a frustrating but all too common pattern that workplace interactions fall into. But why do the dynamics end up like this and how can you improve communication and … Read more

How to Use Continuous Improvement tools in Your Office-Based Business Successfully

What is Continuous Improvement? Per the Chartered Management Institute, they define continuous Improvement as The seeking of small improvements in processes, and products, with the aim of increasing quality, and reducing waste. Continuous improvement is one of the tools which underpin the philosophies of total quality management, and lean production. Through constant study, and revision … Read more

How to Prevent Conflict in Your SME Office-based Workplace

Many moons ago I can recall walking into a huge storm from two of my team members.  I was young and inexperienced and really struggled with how to deal with it.  I met with both members and listened to their side of the argument.  It was all about the previous manager sharing work out and … Read more

How to Be an Even Better Leader in your SME Office-Based Business

That moment when you realise you misjudged the situation, and the team took you the wrong way or the whole thing went wrong. You feel like hiding away.  You just want to go into a deep funk! This is the very time when you need to seek feedback and reflect on what went well and … Read more

How Mentoring Can Level Up Your Leadership Abilities and Create Confidence

You have an idea about how you want to take the team or business forward but you don’t know where to start. Maybe you’re feeling overwhelmed and stuck, or you need to lead your team through a period of change and everything feels uncertain. What can you do, apart from running around like a headless … Read more