Does being more assertive make you a more effective leader? In tough times, employees value leaders who will tell it like it is and get the job done, but an important thing to note is that assertiveness is not the same as aggression. You can be assertive without being obnoxious; taking a balanced approach always … Read more
Are you sitting comfortably? Welcome to my series of podcasts that will help you to navigate those inevitable difficult events at work that are part of being a manager. Today I want to talk about how to influence people at work. If you want to be an effective leader or manager, you need to be … Read more
As the business owner, you’ll be used to team issues crossing your desk. From poor performance to attendance issues and disciplinary problems, you’ve probably seen them all. But do you sometimes wish that managers could take the lead a bit more when it comes to dealing with problem teams so that you don’t have to … Read more
Can you remember the last time you had to have a difficult conversation with an employee? As managers, we like to think that we’re prepared for anything, but having tough conversations is one of the most difficult, and at times, scary things about the job. I had a team member who’d get very aggressive. I … Read more
One of the biggest challenges that managers have had to navigate during the Coronavirus pandemic is managing virtual teams. Amid the jokes about employees working in their pyjamas and the complaints about ‘Zoom fatigue,’ the shift to remote working has proven to be a huge challenge. While it’s true that some businesses will naturally be … Read more
How to Have Honest or Awkward Conversations With Confidence with Your Employees
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