As the business owner, you’ll be used to team issues crossing your desk. From poor performance to attendance issues and disciplinary problems, you’ve probably seen them all. But do you sometimes wish that managers could take the lead a bit more when it comes to dealing with problem teams so that you don’t have to … Read more
Can you remember the last time you had to have a difficult conversation with an employee? As managers, we like to think that we’re prepared for anything, but having tough conversations is one of the most difficult, and at times, scary things about the job. I had a team member who’d get very aggressive. I … Read more
Teams are usually made up of very different people, with different personalities, preferences, and ways of doing things. Put all of these people together in one place, day in, day out, and conflict is inevitable. Your job as a business owner is to know how to deal with conflict when it arises, and to deal … Read more
Managers; are you task or people-oriented? Don’t worry, there’s no right or wrong answer. In the workplace, managers who focus on people help build good relationships and those who focus on tasks are the people who get things done. But if you want to build a high performing team, you need to balance tasks and … Read more
Even the most experienced managers come across situations and issues they haven’t dealt with before, so spare a thought for the accidental manager who is thrown in at the deep end to manage a dysfunctional team. They might be a highly-skilled employee, but leading and managing people is a completely different beast. Being a good … Read more
How to Have Honest or Awkward Conversations With Confidence with Your Employees
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