There’s a long-standing misconception about assertiveness, and it’s that being assertive means you have to be bossy or aggressive. On the contrary, true assertiveness is about being able to communicate in a positive and constructive way while respecting others and being respected yourself. Assertiveness is a valuable attribute. It will help you get ahead in … Read more
Have you ever had an interaction with one of your employees where it’s felt like they were a naughty child and you were the frustrated parent? It’s a frustrating but all too common pattern that workplace interactions fall into. But why do the dynamics end up like this and how can you improve communication and … Read more
What is Continuous Improvement? Per the Chartered Management Institute, they define continuous Improvement as The seeking of small improvements in processes, and products, with the aim of increasing quality, and reducing waste. Continuous improvement is one of the tools which underpin the philosophies of total quality management, and lean production. Through constant study, and revision … Read more
Many moons ago I can recall walking into a huge storm from two of my team members. I was young and inexperienced and really struggled with how to deal with it. I met with both members and listened to their side of the argument. It was all about the previous manager sharing work out and … Read more
That moment when you realise you misjudged the situation, and the team took you the wrong way or the whole thing went wrong. You feel like hiding away. You just want to go into a deep funk! This is the very time when you need to seek feedback and reflect on what went well and … Read more
How to Have Honest or Awkward Conversations With Confidence with Your Employees
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