Whether big or small, the most successful businesses balance achieving their goals with managing and developing their employees. But small businesses, in particular, can benefit from having a performance management system in place because having motivated, engaged, and loyal employees at the heart of the business are even more essential to success. What is performance … Read more
When you employ staff, it’s important to have your policies and procedures in one convenient document that can be referred back to, time and time again. The easiest way you can do this is by giving your employees a handbook, which tells them what is expected of them, shows them that you’re fair and want … Read more
Are you a Manager or Boss, who frequently has one employee turning up to ask for support and help? Do they always seem to be there wanting attention and there is no time for others? You always see the person as very needy? I bet you want to shout at them….” Go away, leave me … Read more
You know your business has more potential but you feel as if you are stagnating? You took on employees but had no management experience and now you’re struggling with the relationship conflicts and people not pulling their weight. You envisaged an atmosphere of calm and kindness but instead, it’s fraught. What can you do to … Read more
I’ve worked with many managers over the years, and there’s one thing I hear repeatedly. Not at first, because people rarely say it outright, but eventually, once we’ve built a bit of trust.“I knew I needed to have that conversation. I just kept hoping it would sort itself out.” It doesn’t sort itself out. It … Read more